Shipping policy

Thank you for choosing OFFWXRLD! Our goal is to ensure your shopping experience is smooth, and your orders are delivered promptly. Please take a moment to familiarize yourself with our shipping policy:

Regarding Pre-order Items: Please anticipate a shipping timeframe of 15-35 business days after the pre-order window closes. Our pre-order windows typically conclude on Fridays for the week’s batch. 

International Orders: Please note that we are not responsible for any import fees, taxes, or duties imposed by your country’s customs agency. These charges are the customer’s responsibility upon delivery. Refunds will not be issued for international orders due to unpaid customs fees.

Lost Packages: Once USPS, UPS, or DHL takes custody of your order, we cannot be held responsible for any lost or damaged packages during transit. Nevertheless, we will do our utmost to support you in filing a claim with the shipping carrier to recover your lost package.

Should you have any inquiries or concerns about your order, please reach out to us at offwxrld.team@gmail.com. We’re always here to assist you!

Thank you for choosing to shop with OFFWXRLD.